Privacy Policy
Helen Collins
Beyond Belief Emotional Coaching
Effective Date: 01/01/25
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Introduction
At Beyond Belief Emotional Coaching, I am committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how I collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
Data Controller
Data Controller: Helen Collins
Contact Information: 07877418494 helen@beyondbeliefec.com
As the Data Controller, I am responsible for the collection, use, and protection of your personal data.
What Data I Collect
I may collect and process the following types of personal data:
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Identity data (full name, date of birth, gender)
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Contact data (address, phone number, email address)
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Health and mental health history
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Session notes and treatment plans
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Financial information (for billing purposes)
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Legal Basis for Processing Your Data
Under GDPR, I must have a legal basis for processing your data. I process your data on the following bases:
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Consent: You have given clear consent for me to process your personal data for specific purposes (e.g., providing therapy services).
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Contract: Processing is necessary to fulfill my service agreement with you.
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Legal obligation: I must comply with applicable laws (e.g., reporting serious harm or safeguarding issues).
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Vital interests: To protect your life or the life of another individual if necessary.
How Your Data is Used
Your data is used for:
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Providing therapeutic services
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Communicating with you (appointments, follow-ups)
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Billing and administrative purposes
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Coordinating care (with your written consent)
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Compliance with legal and ethical obligations
Sharing Your Data
Your personal information is confidential. It may only be shared under these conditions:
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You have provided explicit written consent
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There is a risk of serious harm to you or others
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There is a legal obligation (such as safeguarding concerns)
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I am required by a court of law to disclose information
All third-party service providers (e.g., billing software, secure communication tools) are GDPR-compliant and bound by confidentiality agreements.
Data Security
I take appropriate technical and organizational measures to protect your data, including:
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Encrypted digital storage
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Secure email communication
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Password-protected devices
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Confidentiality agreements with any support staff (if applicable)
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Data Retention
I will retain your personal data only as long as necessary:
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Therapy records are kept for [a minimum of 8 years, or, until a child reaches the age of 26] after the conclusion of therapy, in line with ethical guidelines.
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After that, your data will be securely destroyed.
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Your GDPR Rights
Under GDPR, you have rights regarding your personal data, including:
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Right of access: Request a copy of your personal data.
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Right to rectification: Request correction of inaccurate or incomplete data.
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Right to erasure ("right to be forgotten"): Request deletion of your personal data (except where retention is legally required).
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Right to restrict processing: Request that I limit how your data is used.
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Right to data portability: Request transfer of your data to another provider.
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Right to object: Object to processing based on specific grounds.
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Right to withdraw consent: Withdraw your consent at any time.
You can exercise any of these rights by contacting me at the information listed above.
If you have concerns about how your data is handled, you also have the right to lodge a complaint with your national Data Protection Authority.
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Changes to This Privacy Policy
I may update this Privacy Policy from time to time. The latest version will always be available upon request or on my website (if applicable).
Contact
If you have any questions about this Privacy Policy or your data, please contact:
Helen Collins
Phone: 07877418494
Email: helen@beyondbeliefec.com
Address: 2 Touchstone Road, Heathcote, Warwick, CV34 6EE